Who we are

NZC SOLUTIONS LIMITED are committed to ensuring that your privacy is protected. information is provided by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement. This may be updated and should be checked from time to time to ensure that you are happy with any chances. This policy is effective from 16/04/2024.

What we collect

The following information may be collected:

• Name and Job Title
• Contact information including email address

How is this information used?

We use this for the following purposes:

• Responding to queries
• Internal record keeping
• Provision of relevant services to you

Security

We are committed to keeping your information secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and organisational procedures to secure the information that is collected.

Retaining and deleting personal data

Personal data that we process for any purpose or purposes shall not be kept longer than is necessary for that purpose or those purposes. Information processed in any submitted query regarding services will be retained for a minimum period of 12 months following the submission of the enquiry and for a maximum period of two years following the submission of the enquiry.

Information processed relating to any communication you send us will be retained for a minimum period of 12 months following the submission date and for a maximum period of three years following the last correspondence.

Notwithstanding the above, we may retain your personal data where such retention is necessary for compliance with legal obligations to which we are subject.

How we use Cookies

Cookies are small text files that are stored on your computer when you visit certain web pages. We use cookies to understand what content you are interested in, and to remember you if you return to our site. The table below shows cookies that may be stored on your computer whilst visiting our website.

Please note that the cookies we use can’t harm your computer. We do not store personally identifiable information such as your IP address, your name, address or credit card details in the cookies we use. We also do not share the statistics with anyone.

To make full use of the content on our website, your computer, tablet or mobile phone will need to accept cookies (and often does so by default), as we can only provide you with certain personalized features on this website by using them.

Our cookies don’t store sensitive information such as payment details. However, if you’d prefer to restrict, block or delete cookies from our website, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s user manual) to change your cookie preferences.

Your rights

Your principal rights under the GDPR data protection law are as follows:

1. The right to access
2. The right to rectification
3. The right to erasure
4. The right to restrict processing
5. The right to object to processing
6. The right to data portability
7. The right to complain to a supervisory authority
8. The right to withdraw consent

Third party websites

Where our website provides links to third party websites, we have no control and take no responsibility for the privacy policy and practices of third parties.

Grievance / Data protection officer

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at [email protected]. Address: NZC Solutions Ltd, Unit 25, Site A Clear Space, Dunveth Business Park, West Hill, Wadebridge, PL27 7FE. We will address your concerns in accordance with applicable law.